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Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations (Jossey-Bass Conflict Resolution) (9780787901622): Cathy A. Costantino, Christina Sickles Merchant: Books. A real contribution to advancing the field of systems design. (from the foreward by William L. Ury, coauthor of Getting to Yes and author of Getting Past No)

Shipping Weight: 2 pounds

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