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 Improving Business Processes (Pocket Mentor) (9781422129739) Could not connect to Amazon
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Improving Business Processes (Pocket Mentor) (9781422129739): Harvard Business School Press: Books. About Pocket MentorsThe Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.Meet Your MentorMark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.

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