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Product Description
The Power of a Positive No: Save The Deal Save The Relationship and Still Say No (9780553384260): William Ury: Books. Twenty-five years after the publication of the bestselling Getting to Yes, Ury addresses the other side of the coin, but his version of No is not a simple rejection. A Positive No begins with Yes and ends with Yes, he says, because it defines the nay-sayer's self-interests and paves the way for a continued relationship. Ury delineates this Yes! No. Yes? pattern recursively, so that each step is itself another three-part process. In addition to drawing on his own experiences as a negotiator for conflicts in countries like Chechnya and Venezuela, and the historical examples of activists like Rosa Parks, Nelson Mandela and Mahatma Gandhi, he shows how his principles can be used in the home and the workplace. He even throws in a few literary precedents, citing Melville's Bartleby the Scrivener, whose repetition of the phrase I would prefer not to is cited as a simple and admirable method of polite refusal. Some of Ury's advice, like describing how another's actions make you feel rather than attacking the action, may strike the more cynical minded as touchy-feely, but his reminders to consider the other person's perspective while asserting your own position create a clear, unambiguous path to win-win situations. (Mar. 6) Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Shipping Weight: 2 pounds
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