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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life (J-B Warren Bennis Series) (9781118043127): Steve Zaffron, Dave Logan: Books. Amazon-Exclusive Q&A with Steve Zaffron and Dave Logan Author Steve Zaffron What are the “three laws of performance”? The laws of performance are universal. That is, any time people are involved in a situation, the laws apply. They aren’t steps or tips, but general principles that are always at work. They are also phrased in a precise way, to give maximum insight and applicability. The laws are: 1. How people perform correlates to how situations occur to them. 2. How situations occur arises in language. 3. Future based language transforms how situations occur to people. In your opinion, what do leaders struggle with the most and how can the laws help them? The two biggest issues we hear from leaders are lack of buy-in and an absence in ownership. The first problem often becomes acute when the leaders, working with experts, determine what plan people should implement, and the work force doesn’t want to do it, or doesn’t engage with passion. Many leaders try to solve the resulting issues with incentives, which often make the problem worse, as Daniel Pink’s book Drive demonstrates. The second problem--absence of ownership--is related to lack of buy-in, but runs deeper. The problem, as many leaders have expressed to us, is that people don’t treat the business as though it’s their business. In some cases, it literally is their business, for example when people have some equity in the company through stock options. Yet even in many of these situations, people don’t act as though they are owners. Many leaders have expressed that nothing they ever tried has fixed the ownership problem. The Three Laws of Performance can help with both problems by encouraging leaders to see that people’s actions are correlated to how situations occur to them. The second and third laws, taken together, say that future-based language—such as declarations, promises, and commitments—transform how situations occur to people. By focusing on the way in which things are “ occurring to the people, their actions naturally shift. The point is clear when we remember that the Declaration of Independence transformed how the experience of being a colonist occurred for the colonists. The facts hadn’t changed—the British still asserted their control. But the actions of the colonists shifted in a dance with the Declaration. What had been skirmishes by the colonists now became full-scale war and eventually the birth of a nation. Author Dave Logan The same situation happened recently in Egypt, when decades of tyrannical rule ended in 18 days. What really happened is that the situations occurred in a new way to Egyptians, and their actions naturally shifted. Imagine this level of empowerment and engagement in your organization. Using these three laws in an organization calls forth people’s participation and involvement in surprising and exciting new ways. It seems that people can apply the lessons here in many ways – how they communicate, how they think, how they act. Since publishing the hardcover version is there a [7003] “The Three Laws of Performance provides a list of rules (and stories explaining how they work in practice) that promise to help individuals in leadership roles facilitate the group coherence and cohesion that are necessary to bring about transcendent performance. The book is based on a wealth of experience from decades of applying the ideas it explains. If you're interested in this kind of theory, the book is worth a read.” (BrokenSymmetry.typepad.com)“I received an email a few weeks ago asking if I would be interested in reviewing the new book from Steve Zaffron and Dave Logan titled “the three laws of performance”. I jumped at the opportunity….free book right?Well…I’d happily pay twice the list price for this book and so should you….The full title of the book is The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life and it is called a ‘Warren Bennis‘ book…if you like Bennis, you’ll like this book too.The premise of the book is that there are three laws that will always affect performance…just like the law of gravity will always have an effect on you.The three laws are:How people perform correlates to how situations occur to themHow a situation occurs arises in languagesFuture based language transforms how situations occur to people… This is a great book…I think it is one of the best books I’ve read in the last few years. Grab this book soon as you can and enjoy!” (EricBrown.com)“Three Laws is about impossible transformations and how systemic change can remake your life or your organization.” (Life Insurance Selling)
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