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Product Description
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (9780071749589): Joseph Michelli: Books. Joseph A. Michelli, Ph.D., is the bestselling author of Prescription for Excellence and The Starbucks Experience. He is an internationally sought after speaker and organizational consultant who has been featured on The Glenn Beck Show and CNBC’s On the Money.
Shipping Weight: 2 pounds
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