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Value Stream Management for the Lean Office (9781563272462): Don Tapping, Tom Shuker: Books. Don Tapping has worked for over twenty years to eliminate waste and improve bottom-line results in the telecommunications, medical, automotive, industrial, and aerospace industries. Tapping directed the lean implementation for Eaton Aerospace Division for over 5 years, with similar duties prior to that at Schlumberger Technologies, UNISTRUT Corporation, and Data Scan Services. Tom Shuker has over thirty years’ experience in manufacturing and is currently President of Lean Concepts, LLC. Shuker recently participated in lean implementation within General Motors Corporation including two years at New United Motors Manufacturing, Inc. (NUMMI), a joint GM-Toyota Assembly Plant. He has also consulted for other manufacturers in the implementation of their lean manufacturing systems including Herman Miller, Autocam, Merilatt, Medtronics, Caterpillar, and Aeroquip Corporation–Division of Eaton.

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