YOUR CONSUMER RIGHTS
This report covers two topics where consumer rights is extremely critical,
and where mis-information often causes consumers a lot of money and
a lot of frustration. The two products are:
- Consumer Credit
- Insurance
CONSUMER CREDIT
Consumer credit reporting agencies (CRAs) collect credit information on
you from banks, department stores, credit card companies, and other types
of financial institutions that may extend you credit.
CRAs make money selling the information they have in their databank,
including information about your credit profile. Because of this, it is
only prudent that you exercise your legal rights as a consumer, know what
is in your credit file, make sure they are accurate and challenge it and
have it corrected when necessary.
CRAs are required by the Fair Credit Reporting Act to tell you the contents
of your file. There are several ways to contact a CRA:
IF DECLINED FOR A LOAN, call the lender who is required by the FCRA to give
you the name, address and phone number of the CRA it used in evaluating your
loan application.
IF YOU'RE JUST CURIOUS, you can find out the contents of your file by
calling the CRA nearest you. They are usually listed in the hponebook under
Credit Reporting Agencies.
If your report contains inaccurate information, you may challenge the
inclusion of it in your file. One option: If a lender has made an error,
point it out to the lender and request that corrected information be sent
to the CRA.
